Platform Overview — Video Tutorial Script

Video Info

• Duration: ~8 minutes
• Target Audience: First-time DOLU.ai users
• Prerequisites: Account created and email verified

Script

Scene 1: Introduction (0:00-0:20)

Narrator: "Welcome to DOLU.ai! In this video, you will get a complete overview of the platform, learn how to log in for the first time, navigate the dashboard, use the left menu, perform quick actions, and configure your profile settings. Let's dive in." Screen: DOLU.ai logo and intro animation displayed

Scene 2: Logging In (0:20-1:00)

Narrator: "Open your browser and go to app.dolu.ai. Enter the email address and password you chose during registration, then click the 'Log In' button." Screen: Login page displayed with email and password fields Action: Type email into the email field, type password into the password field, click the "Log In" button

Narrator: "If you have forgotten your password, click the 'Forgot Password' link below the form. You will receive a reset email within seconds." Screen: Mouse hovers over the "Forgot Password" link

Scene 3: Dashboard First Look (1:00-2:10)

Narrator: "After logging in, you land on the dashboard. This is the command center of DOLU.ai. At the top, you see today's key statistics: open conversations, pending tasks, active deals, and your AI agent's status." Screen: Dashboard home page — statistic cards highlighted with a subtle glow Action: Mouse moves over each statistic card in sequence: Open Conversations, Pending Tasks, Active Deals, AI Agent Status

Narrator: "Each card is clickable. Clicking 'Open Conversations' takes you straight to the inbox. Clicking 'Active Deals' opens your sales pipeline. This gives you one-click access to the areas that need your attention right now." Screen: Click "Open Conversations" card — Inbox opens briefly — navigate back to dashboard Action: Click card, observe page load, click browser back button

Scene 4: Onboarding Checklist (2:10-3:10)

Narrator: "On the right side of the dashboard, you will find the setup checklist. DOLU.ai guides you through the essential first steps. A green checkmark means the step is complete, while an orange circle means it still needs your attention." Screen: Onboarding widget displayed with checklist items highlighted Action: Scroll through the checklist items one by one:

• Create an AI Agent
• Add knowledge base entries
• Connect a channel (WhatsApp / Telegram / Instagram)
• Add your first contact
• Verify your phone number

Narrator: "We recommend completing every item on this list before you start using the platform in production. Each step links directly to the relevant settings page, so you won't need to search for anything." Screen: Click on "Connect a channel" checklist item — settings page opens briefly

Scene 5: Left Menu Structure (3:10-4:40)

Narrator: "The left sidebar is your primary navigation. Let's walk through each module." Screen: Left sidebar menu fully visible and expanded

Narrator: "First, 'Inbox' — this is your unified messaging center. Every message from WhatsApp, Instagram, Telegram, email, and your web widget appears here in a single stream." Screen: Mouse hovers over "Inbox" menu item — tooltip appears Action: Highlight the Inbox icon

Narrator: "Next, 'Contacts' — your customer database. You can add contacts manually, import from CSV, create segments, and apply tags." Screen: Mouse hovers over "Contacts" menu item Action: Highlight the Contacts icon

Narrator: "'Deals' lets you manage your sales pipeline using a visual kanban board. Drag and drop deals between stages to track progress." Screen: Mouse hovers over "Deals" menu item Action: Highlight the Deals icon

Narrator: "'AI Agents' is where you create, train, and manage your AI assistants. Each agent can have its own personality, language, and knowledge base." Screen: Mouse hovers over "AI Agents" menu item Action: Highlight the AI Agents icon

Narrator: "'Campaigns' allows you to send bulk messages via email, SMS, and WhatsApp. Build audiences, create templates, and schedule delivery." Screen: Mouse hovers over "Campaigns" menu item Action: Highlight the Campaigns icon

Narrator: "'Salesbot' is the visual chatbot builder. Create automated conversation flows with drag-and-drop nodes." Screen: Mouse hovers over "Salesbot" menu item Action: Highlight the Salesbot icon

Narrator: "Finally, 'Settings' — this is where you connect channels, manage your team, configure billing, and handle all other platform settings." Screen: Mouse hovers over "Settings" menu item Action: Highlight the Settings icon

Scene 6: Dashboard Statistic Cards (4:40-5:30)

Narrator: "Let's take a closer look at the dashboard statistics. Below the summary cards, you will find your weekly performance graph, a list of recent conversations, and a counter showing how many messages your AI agent has handled." Screen: Dashboard lower section — performance graph and recent activity list displayed Action: Scroll down to reveal the graph and activity feed

Narrator: "The graph updates in real time. Hover over any data point to see the exact numbers for that day. This helps you spot trends like increased customer inquiries on weekends or slow periods during holidays." Screen: Mouse hovers over a data point on the graph — tooltip with numbers appears Action: Move mouse across several data points to show tooltips

Scene 7: Quick Actions (5:30-6:30)

Narrator: "In the top-right corner of the dashboard, you will find the quick action button. Click the plus icon to see your options." Screen: Plus button in top-right corner highlighted with a pulsing animation Action: Click the "+" button — dropdown menu opens displaying:

• Add New Contact
• Create New Deal
• Add New Task
• Create Campaign
• Add AI Agent

Narrator: "Each option opens the relevant creation form immediately, saving you multiple clicks." Screen: Click "Add New Contact" — contact creation form opens Action: Close the form and return to dashboard

Narrator: "Even faster, press Ctrl+K on your keyboard to open the command palette. From here, you can search for contacts, deals, or navigate to any page in the platform instantly." Screen: Ctrl+K pressed — command palette overlay opens with search field Action: Type "Contacts" into the search field — results filter in real time — click the Contacts result to navigate

Scene 8: Notifications (6:30-7:10)

Narrator: "The bell icon in the top-right corner is your notification center. Click it to see new messages, task assignments, and conversations that your AI agent has escalated to a human representative." Screen: Bell icon highlighted — click to open notification panel Action: Click bell icon — notification panel slides open

Narrator: "Each notification is clickable. For example, clicking a new message notification takes you directly to that conversation in the inbox." Screen: Example notifications displayed: "New message: John Smith — WhatsApp", "Task assigned: Prepare proposal", "AI escalation: Customer requesting refund" Action: Click on the "New message" notification — inbox conversation opens

Scene 9: Profile and Language Settings (7:10-7:40)

Narrator: "Click your profile avatar in the top-right corner to access account settings. Here you can update your name, upload a profile photo, and change the platform language. DOLU.ai currently supports 14 languages." Screen: Profile avatar clicked — dropdown menu shows "Profile" and "Logout" options Action: Click "Profile" — profile settings page opens with language selector visible

Narrator: "Select your preferred language from the dropdown. The interface will update immediately without a page reload." Screen: Language dropdown opened showing: English, Turkish, Arabic, German, Spanish, French, and more Action: Hover over several language options to demonstrate the list

Scene 10: Closing (7:40-8:00)

Narrator: "Excellent! You now know how to navigate DOLU.ai confidently. You can use the dashboard to monitor your business at a glance, navigate with the left menu, take quick actions, and customize your experience through profile settings. In the next video, we will take a deep dive into the inbox. See you there!" Screen: DOLU.ai logo with text overlay: "Next Video: Inbox Management"

Summary

What you learned in this video:

• How to log in to DOLU.ai and navigate the dashboard
• How to use the onboarding checklist to set up the platform
• All modules in the left menu (Inbox, Contacts, Deals, AI Agents, Campaigns, Salesbot, Settings)
• How to read statistic cards and access related pages
• How to use quick actions and the command palette (Ctrl+K)
• How to manage notifications
• How to update profile and language settings

Next Video

Inbox Management — Manage all incoming messages from every channel in one place.