Conversations API

Manage conversations across all channels.

Endpoints

List Conversations

GET /api/v1/conversations

Query Parameters:

Parameter	Type	Description
status	string	open, pending, closed
channel	string	whatsapp, instagram, telegram, widget
assignedTo	string	User ID
page	number	Page number
limit	number	Per page

Get Conversation

GET /api/v1/conversations/:id

Assign Conversation

PATCH /api/v1/conversations/:id/assign

{
  "userId": "user-uuid"
}

Close Conversation

POST /api/v1/conversations/:id/close

Reopen Conversation

POST /api/v1/conversations/:id/reopen

Add Tags

POST /api/v1/conversations/:id/tags

{
  "tags": ["support", "urgent"]
}